How process optimisation supports you as a business
The first step is to collaboratively identify and classify the known issues in your organisation’s processes so that we can propose prioritised solutions quickly. That includes highlighting different types of automation – from adjusting your finance system or enterprise resource planning (ERP) further, to the use of robotic process automation (RPA), leveraging low-code solutions, or using your existing technology more extensively.
Deep-dive process assessments can identify further issues and pain points, and their root causes. Mapping out the tasks undertaken within each process will let you see the highest risk and most problematic areas that need to be approached first – together with suggested remediation actions. We can also collate the risk and control matrices (RACM) or the responsibility assignment matrices (RACI) to ensure you have clear documentation of how your processes work and who is responsible for each task.
Having worked with organisations of every size and complexity on over 1,000 change and transformation projects, we understand the challenges you face now. We can provide an independent view of these issues, and recommend key areas of focus in formulating your short-, medium- and long-term improvement roadmap.
We can also support with implementing the proposed fixes using the right blend of process design, communication method, analytics (eg, Power BI) and automation (eg, KNIME), or other approaches as appropriate.
