Shifts in regulation, customer expectations, regulatory environment, competition, and tech are reshaping financial services. 

Our experienced team brings together deep financial services industry knowledge and cross-functional expertise to tackle the core elements of successful change. We shape strategy, provide insightful analysis and design, and accelerate transformation and change – hands-on, connected support that drives measurable outcomes.
Whether you're scaling your operations, automating your processes, redesigning your operating model, strengthening compliance, or driving technology and service innovation, our consulting team becomes an extension of yours—committed to adding value, building resilience, and supporting your long-term success. 

Additional Services

The landscape of operational, regulatory and investment risks changes constantly

Helping you embrace digital innovation, new bank business models, and ecosystem partnerships to become the nimble, responsive organisations that customers demand.

Restoring financial strength for capital markets

Embrace innovation and Big Data to boost efficiency and streamline your customers' experience.

Pension provision is an essential issue for employers, and the role of the trustee is becoming increasingly challenging.

Payment service providers need to respond to rapidly evolving technical innovations and increased regulatory scrutiny.

Why Grant Thornton

We adapt our communication and delivery models to ways that work for you — helping you make decisions with confidence. We’ve supported the major global and UK financial service providers as well as mid-market and niche offerings, giving us extensive transformation expertise.

We don’t rely on one-size-fits-all solutions. Instead, we take the time to understand your business and shape its future with you.

We embed ourselves in your team to create a truly collaborative experience. 

Our service combines expert advisory and hands-on support to streamline operations and drive innovation. 

Strategy

  • Strategy definition
  • Strategic implementation
  • Portfolio prioritisation and optimisation
  • Creating the case for change

Analysis and design

Operating model design at a product, function, or enterprise level with expertise in enterprise architecture, business architecture, and solution architecture.

Customer insight — simplifying and standardising processes. We accelerate automation with readiness assessments and bespoke tooling.

Value delivery

We define and enhance your transformation capability — enabling effective change delivery 

  • Change capability optimisation
  • Programme and project leads
  • Transformation office
  • Software development lifecycle iterations
  • Business readiness and transition management

Insurance and banking specialisms

Finance transformation

We unlock the full potential of your finance functions by helping you get the most from your people, processes, and technology. Our approach builds immediate and long-term value through: 

  • streamlined reporting processes
  • IFRS 17 implementation support
  • operational efficiency improvements
  • expanding sourcing options
  • positioning finance as a strategic business partner

Treasury transformation 

  • Optimising treasury operating model
  • Implementation of new treasury platforms

Business transformation

  • Insurance and banking proposition development
  • End-to-end optimisation of your operational processing, including onboarding, servicing, and claims
  • Customer journey analysis ro ensure customer centric change and optimisation

Platform transformation 

Implementing new technology platforms and embedding digital capabilities into your business 

  • Holistic platform programme definition
  • Engaging collaboratively to provide holistic and strategic support

Accounting advisory 

  • Advising on the impact of evolving regulations and market shifts on accounting practices
  • Helping finance teams stay compliant, agile, and strategically aligned in a fast-changing environment