High-quality, user-focused, efficient public services increasingly depend on digital solutions to enhance services for all users. We support public sector leaders to deliver on this promise.

The public sector faces financial pressure, constraints on resources and rising demand for services. Digital innovation offers a way to ease those pressures and deliver high-quality, user-focused services. 

But in a complex and fast-moving environment, realising the benefits can be demanding. 

We’re dedicated to helping you shape the public services of the future, bringing a pragmatic, collaborative and human-centred approach that makes best use of technology to help deliver on your aims.

  • Dedicated specialists
  • A collaborative approach
  • Focus on value
  • Dedicated specialists
    Dedicated specialists
    Complex multi-tiered relationships with technology providers can be challenging. Our digital delivery team bring hands on experience, market insight, and a practical mindset to simplify the process and find the right solution, at the right scale.
  • A collaborative approach
    people team icon
    Good sustainable solutions are something you own and can develop. We work collaboratively, building your capabilities to achieve sustainable benefits.
  • Focus on value
    purple target icon
    We’re committed to delivering value to the public sector, enabling high-quality services and long-term benefit to the public.
Neal Dempsey
Get in touch
Associate Director
Neal Dempsey
Contact Neal Dempsey Learn more about Neal Dempsey
Neal Dempsey
Contact Neal Dempsey Learn more about Neal Dempsey
Neal Dempsey
Associate Director
Neal Dempsey
+44 0(20) 7865 2502

Why Grant Thornton

We understand the challenges of delivering change while maintaining delivery of services. By bringing insights into the rapidly changing technology market and a pragmatic approach, we help clients to deliver practical sustainable solutions supporting efficient and high-quality public services.

Your priorities are our priorities. We engage collaboratively and constructively to provide a fresh outlook on your challenges followed by clear and actionable positive solutions that help you deliver on your goals. 

Helping a local authority become more data-led

The challenge
With the launch of its new corporate strategy our local authority client aimed to deliver more resident-focused services, using data and insight to improve outcomes and efficiency.
The solution
Our discovery exercise engaged stakeholders across the council to assess the level of digital capability and the appetite to engage with the data-driven innovation agenda.
The results
We co-developed a roadmap to improve data usage, make better use of existing assets, embed greater levels of insight and analytics capability supporting a digital-first mindset.

Leaner, faster and better processes and reporting

The challenge
A UK regulator’s forecasting and reporting process made achievement of their funding objectives difficult, leading to inefficient use of resources and frustration from Government.
The solution
We simplified and automated processes and reporting tasks. This improved data quality, reduced rework and manual intervention, and eliminated a key person risk.
The results
The solution now supports the budget-setting process with Government. Through simplification and automation, it has reduced the monthly reporting cycle by 22 work days.

Digital programme assurance for the police

The challenge
Supporting a police collaboration over the life of a multi-year programme to implement MS Dynamics 365 ERP software, with integrated duty management, on the MS Azure platform.
The solution
We structured phased independent assurance to provide ongoing assurance over the life cycle of the programme, as well as independent assessment at key gateways and decision points.
The results
Providing independent expertise and challenge, identification of good practice and clear accessible insight helped support stakeholders’ understanding and decision making.

Get in touch with our experts

Neal Dempsey
Neal Dempsey
Associate Director
Birmingham
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Simon Christian
Simon Christian
Director
London
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